Dishwasher does not drain properly
In 2012 we had a Bosh dishwasher installed. Worked well until recently. We called Van Vreedes to schedule a service call. They sent Howie Voitz who came out and said the dishwasher was not installed to mfg. specs. And could not help. That cost us 89.62 We called Van Vreedes and spoke to a manager who said he could do nothing. I would have to work with the plumber that installed the dishwasher. What we cannot understand is when you use Van Vredees recommended third party suppliers and something goes wrong it is my problem. We will have a plumber we have used in the past correct the problem. Van Vredees has lost a customer and we will share this experience with our friends. It is buyer beware when doing business with Van Vredees.
Van Vreedes Doesn't Hold Up Their End of the Deal
We recently purchased 4 appliances from Van Vreedes a month before the delivery date we wanted. Two days before delivery we were called and told our refrigerator was on back order for a MONTH! We used a loaner fridge in the meantime. I had to call and ask about the fridge when the month of back order was up. Miraculously it was scheduled for delivery the next day. When it finally came, it was too big for the space. So we went and picked out a smaller fridge for the same price as the top of the line fridge we had ordered to begin with, screwed on price again! Then we were told that it would not be here for 2 weeks and we had to pay an additional delivery charge of $50 on top of the delivery charge we already paid for. They would not give us a refund for the original fridge without charging a rental fee for the loaner. So two months after we paid for a fridge we still don't have one and Van Vreedes has our money. Basically, don't shop here if you want what you paid for on time! Also expect terrible customer service and ridiculous delivery charges.
Washington, District Of Columbia
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